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Micro Matic Limited Warranty
(Does not apply to Micro Matic Brand Refrigeration Units, which are covered under the Micro Matic Brand Refrigeration Units Limited Warranty, below)
What does this warranty cover?
Micro Matic USA, Inc. ("Micro Matic") warrants that its products will be free from defects in material and workmanship, under normal use and regular service, and preventative maintenance for the Warranty Period (defined below). As specified on the website, some products which are not made by Micro Matic are warranted by their respective manufacturer; therefore, this Limited Warranty does not apply to such products.
How long does coverage last?
Unless otherwise specified, the Warranty Period is one year from the date of sale.
How do I make a warranty claim?
If any defect is discovered in the product during the Warranty Period, the purchaser must notify Micro Matic’s customer service department to obtain a return authorization number, and further instructions on how to return the product for service. Purchaser must follow Micro Matic’s instruction.
Customer Service
E-Mail: Sales@MicroMatic.com
Toll Free Phone: (866) 291-5756
Micro Matic will have no responsibility to honor claims received after the date the applicable Warranty Period expires.
What will Micro Matic do?
After receipt of a Product which Micro Matic determines is defective, Micro Matic will, at its option, either (1) repair (or authorize the repair of) the Product, (2) replace the Product, or (3) refund the purchase price for the Products. Micro Matic’s determination of defects is final. Failure by Purchaser to give notice of claims of breach of warranty within the Warranty Period shall be deemed an absolute and unconditional waiver of purchaser’s claim for such defects. Products repaired or replaced during the Warranty Period shall be covered by the foregoing warranties for the remainder of the original Warranty Period or ninety (90) days from the date of delivery of the repaired or replaced Products, whichever is longer.
All shipments will be shipped standard service. Special or expedited shipping service is available upon request and will be at the Buyers expense.
What is not covered by this warranty?
ALL REPAIRS MUST BE FIRST AUTHORIZED BY MICRO MATIC PER THE ABOVE PROCEDURE. UNAUTHORIZED REPAIRS WILL NOT BE REIMBURSED BY MICRO MATIC UNDER ANY CIRCUMSTANCES.
Micro Matic is not responsible for parts damaged from factors including, but not limited to any part that has been subject to misuse, neglect, alteration, accident, unauthorized service, abuse, or to any damage caused by transportation. This warranty does not cover items subject to normal wear and tear (gaskets, seals, o-rings, etc.).
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEMDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. MICRO MATIC SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICUALR PURPOSE AND NON-INFRINGEMENT. IF MICRO MATIC CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARANTY PERIOD. NO MICRO MATIC RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY.
To the maximim extent permitted by law, Micro Matic's liability hereunder in any case is expressly limited, at Micro Matic's election, to repair or replacement of the Product or to the repayment of, or crediting the user with, an amount equal to the purchase price of such goods.
To the maximum extent permitted by law, Micro Matic is not responsible for, and purchaser releases Micro Matic from, direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or related in any way to the equipment, or under any other legal or equitable theory, including without limitation loss of beer, loss of gas or loss of sales. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How does state law apply?
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Micro Matic Brand Rerigeration Units Limited Warranty
One Year Parts & Labor Warranty:
Micro Matic USA, Inc. ("Micro Matic") warrants to the first-end-user purchaser (the "User") that the Micro Matic brand equipment sold hereunder, except for parts and accessories which carry the warranty of a third party supplier (the "Equipment") will be free from defects in material and factory workmanship under normal conditions of use and maintenance for the applicable Warranty Period (define below). This Warranty is not transferable.
Additional Four Year Compressor Part Warranty:
In addition to the warranty set above. Micro Matic warrants the hermetically and semi-hermetically sealed compressor (part only) ("Compressor") againsts defects both in workmanship and material under the normal and proper use and maintenance service for the applicable Warranty Period (defined below). This Compressor Warranty only applies to hermetically and semi-hermetically sealed parts of the Compressor and does not apply to any other part or component, including, but not limited to cabinet, temperature control, refrigerant, motor starting equipment, fan assembly, or any other electrical or mechanical component.
Parts Warranty Coverage:
Micro Matic warrants all new machine parts produced or authorized by Micro Matic to be free from defects in material and workmanship for the applicable Warranty Period.
How long does coverage last?
The Warranty Period (a) for any item of Equipment is one (1) year from the date of installation, but in no event to exceed (15) fifteen months from the date of shipment; (b) for Compressors is an additional four (4) years following expiration of the regular one (1) year Equipment Warranty Period; and (c) for Parts is 90 days from the installation date.
What will Micro Matic do?
If there is a defect in material or factory workmanship in any Equipment or Compressor covered by this Warranty reported to Micro Matic during the applicable Warranty Period, Micro Matic will repair or replace, at Micro Matic's option, that part of the Equipment or Compressor that has become defective. Micro Matic will cover labor cost within the Warranty Period. Micro Matic shall bear all labor costs in connection with the installation of these replacement parts, provided that, the installation is conducted by Micro Matic or its authorized representative. Charges for Warranty travel time to round trip total of (2) two hours or up to 100 miles total. Any charges exceeding those stated herein must have prior authorization by Micro Matic.
If defect in material and workmanship is found to exist with respect to any Parts during the applicable Warranty Period, Micro Matic will replace the defective Part without charge. Defective Parts become the property of Micro Matic.
How do I make a Warranty claim?
If any defect is discovered during the applicable Warranty Period, the User must notify Micro Matic's customer service department to obtain a return authorization number, and further instructions on how to return the product for service. User must follow Micro Matic's instruction.
Micro Matic will have no responsibility to honor claims received after the date the applicable Warranty Period expires. Notwithstanding the foregoing, any claim shall be deemed waived unless submitted by the User to Micro Matic within thirty (30) days after the date the User discovered, or should have discovered, the claim. In connection with all claims under this Warranty, Micro Matic will have the right, at its own expense, to have its representatives inspect the Equipment at the User's premises and to request all of User's records pertaining to the Equipment to determine whether a defect exists, whether the conditions set forth in this Warranty have been satisfied, and whether or not the applicable Warranty is in effect.
What is not covered by this Warranty?
ALL REPAIRS MUST BE FIRST AUTHORIZED BY MICRO MATIC PER THE ABOVE PROCEDURE. UNAUTHORIZED REPAIRS WILL NOT BE REIMBURSED BY MICRO MATIC UNDER ANY CIRCUMSTANCES.
Micro Matic is not responsible for parts damaged from factors including, but not limited to any part that has been subject to misuse, neglect, alteration, accident, unauthorized service, abuse or to any damage caused by transportation. This Warranty does not cover items subject to normal wear and tear (gaskets, seals, o-rings, etc.).
Additional Exclusions from and Conditions to Warranty Coverage:
This Warranty does not cover parts or accessories, which (a) carry the warranty of a supplier or (b) are, abused. Application of this Warranty is further conditioned upon the following:
- Installation. The Equipment must be properly installed in accordance with Micro Matic’s installation procedures and instructions and reviewed and tested by Micro Matic's authorized representative.
- No Alteration. The Equipment must not have been modified or altered from its condition at the date of original installation.
- Proper Maintenance and Operation. The Equipment must be properly maintained and operated in accordance with Micro Matic's maintenance and operating procedures. All service, labor and parts must be acquired from Micro Matic or its authorized service representative for the User's area. Improper operation due to voltage variances, inadequate wiring and physical damage is the responsibility of the User. They are not manufacturing defects.
- Condensor coils shall be cleaned regularly. Failure to provide an adequate flow of cooling air will void this Warranty.
- This warranty is void if failure is a direct result of handling &/or transportation, fire, water, accident, misuse, acts of God, attempted repair by unauthorized persons, improper installation, if serial number has been removed or altered, or if unit is used for purpose other than it was originally intended.
Failure to comply with any of these conditions will void this Warranty. In addition, this Warranty does not cover defects due to apparent abuse, misuse or accident.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEMDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. MICRO MATIC SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICUALR PURPOSE AND NON-INFRINGEMENT. IF MICRO MATIC CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARANTY PERIOD. NO MICRO MATIC RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY.
To the maximim extent permitted by law, Micro Matic's liability hereunder in any case is expressly limited, at Micro Matic's election, to repair or replacement of Equipment, Compressor or Part or to the repayment of, or crediting the user with, an amount equal to the purchase price of such goods.
To the maximum extent permitted by law, Micro Matic is not responsible for, and User releases Micro Matic from, direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or related in any way to the equipment, or under any other legal or equitable theory, including without limitation loss of sales, spoiled food, profits or goodwill. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How does state law apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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Toll Free Orders:
1 (866) 291-5756
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