There is something wedged between the ball and the seal in the neck of the keg. Usually caused by a small piece of the keg cap, that when removed, fell onto the ball and when you engaged it the first time, it wedged in there.
Keep in mind you will get wet with this, but the best way to save the keg is to shut off the gas and with the keg engaged, pull the relief valve on the coupler. This should allow most of the gas in the keg to escape. Once you hear no more gas coming out, take of the coupler and slightly push the ball down looking for whatever it is inside. Good luck. Put down some papers or something to soak up the spilled beer.
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