[embo_9]

So, I'm going to go with the spirit of most of these forums and assume that the LOL you added at the end of your post is the overwhelming tone of the post.

That said, I followed the link. The "see the directions" link wouldn't open with Safari. I eventually got it to open with Firefox.

Prior to posting originally, I searched for 45 minutes looking for directions. At least.

The least they can do is put flipping directions in the box. After all, as you'll note, they indicate that they do.

"Beer Line Cleaning Kit Includes:
5 Liter shatter proof plastic cleaning bottle with an American Sankey "D" system bottle cap and a dip tube.
16 oz. tub of cleaning powder.
Nylon cleaning brush.
Faucet wrench.
Complete, and detailed, easy to follow instructions."

At least in MY kit, they were AWOL.

Call that whining if you will. I call it bad customer service and bad for biz in the long run.