Ice buidling inside Haeir
I have the unit and a thin ice layer is quite normal on the backplate. If the unit is defrosting on its own, this ice will go away with each defrost cycle. Have you applied the thermostat service bulletin? Once I did that my unit will stay anywhere from 32-38 with the stat at slighlty above the "normal" setting. I have pdf's of all the service bulletins for the Haeir, so let me know if you need them.
Cheers
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